Afra Leather Handbag
Pre-order ships 30 days after order
Returns must be received in the same condition it was shipped within 14 days of delivery. You will be responsible for paying for your own shipping costs for returning your item(s).
Please retain your proof of postage until your item has been refunded.
WHEN WILL I RECEIVE MY REFUND?
Once we have received your parcel, please allow up to 10 working days for us to process your refund to the original payment method. We will notify you when this has been done.
Any items deemed in an unsaleable/ineligable for refund (not returned in their original condition with 14 days or receipt) will be rejected as a return and the customer will be notified by email. This does not affect your statuatory rights.
Please note that we cannot be held responsible for any lost parcels. We advise that you keep hold of your returns tracking number until your refund has been processed.
WHERE IS MY REFUND?
We will process your refund within 10 working days of receipt of the goods We will send you an email to confirm your refund has been processed.
Please note that refunds can take 5-10 working days to show in your account depending on your payment provider. Please contact your payment provider for more.
If you have any queries, please contact us.